Wednesday 24 August 2016

How to choose the right Pest Control service?


Despite most of the homes across Mumbai, Delhi and Bangalore having a pest control contract – we do not quite understand the technical details behind the process. As a customer, it is natural to expect a speedy resolution of the nuisance. However, not understanding the details and misplacing our priorities hurts us in the long run. What exactly goes wrong?

Are the pest control chemicals legal and safe?

There are thousands of pest control service providers across all the mentioned cities. While the competition is intense, an educated customer chooses a reliable brand name (viz. Envocare, Mr. Homecare) as opposed to a small time local player. Small players operate below the radar – without the mandatory licenses and clearances from the government.
As a result, there is no governing body to monitor the concentration of toxic chemicals, and these find their way into your homes. While pest control chemicals are supposed to kill cockroaches and ants, they are not supposed to harm you. However, the moment the concentration is excessive – it will yield faster pest deaths but will also harm you.

Are the technicians licensed, trained and verified?

We understand that discounts are a tempting proposition. But it is crucial to understand that the local players have nothing to lose, when they offer low cost contracts. Pest Control technicians need to be trained, licensed and verified. Their salary structures need to be compliant with labor laws. This is essential to your security and well being.
When we overlook these factors only in order to clinch a massive discount, we put our health (and that of our family) at serious risk. Imagine an unlicensed & unverified stranger wielding life endangering chemicals in your kitchen!

Dead Pests v/s Safety of your kids and pets

Pests often do not die at first go. Overall hygiene of your space, level of humidity, condition of furniture, presence of dampness along the walls – multiple factors play a role leading to presence of pests at your home or office. It is unfair to blame a pest control company after the first session and doubt its competency. It is easy to kill all pests after using extensive toxicity – but it not recommended – because it harms kids and pets.
Pest control is a patient business. The real reasons behind the existence of pests need to be understood and undone. It often takes time and professionals do it in a structured manner. It is worth the effort for the solution, once found, is everlasting.

Trust the big brands – they are the experts

When it comes to technical expertise, you have to trust the big brands – for they did not become big overnight. Big brands in pest control have a reputation of consistent service delivery and a track record of customer satisfaction. While it is easy for a local unbranded player to charge you a lesser amount and deliver a highly toxic session to kill pests faster – it is a short term solution to a bigger problem.

As a customer, it helps when you deal with a professional organization which has the bandwidth to cater to your evolving requirements and is accountable for its actions. At Mr. Homecare, we take pride in having served over 15,000 residences across Mumbai, Bangalore and Delhi. Hoping to serve you in the near future.

Wednesday 17 August 2016

About Siddharth Sah and how home cleaning made him happy :)


Since home cleaning is an intimate business, most of our service scheduling phone calls revolve around the reason behind you booking a cleaning service. It could be because you are moving into a new home, or perhaps a baby is on its way! There are times when the home has simply become pretty messy, or it could be because you are getting married! And that is when we know how to serve you best.

Siddharth Sah was getting married

Yes, he was. And he was kind enough to book a cleaning service with us before the ceremony. It was a smooth process, where we understood his requirements, whipped up a customized service internally and made a plan to of a residence deliver it well. The key difference between a home cleaning session of a regular residence and one that is preparing for something as big is the level of expectations from us. When you have more people around, and a lot more of them are going to experience the grandeur that’s your home – boy that means some serious stuff.
Training your home cleaning teams is crucial for such cases. In addition to cleaning techniques and the cleaning solutions being used, the mannerisms and the body language of our people matters a lot too.

Generously Discounted Home Cleaning for his fiance

He let it slip what the ‘ceremony’ was about and that made us really happy. It’s not everyday that a person sacrifices his bachelorhood, so we offered a generously discounted service to his fiance. He laughed, thanked us for the gesture and she did end up booking a service with us too. The only concern that remained was whether Siddharth would like our services.

And boy he did! And he made our entire week by tweeting about it! Thanks a bunch, Siddharth 🙂

In addition to home cleaning, we balance work with play!

The human resources department at SILA, Hammer and Mop and Mr. Homecare is often left at wit’s end, because facility management, home cleaning, pest control and home painting are not exactly pretty job opportunities which young graduates consider as an option. It all depends on how we bring out the true value of the sector, through effective communication.
However, we feel fortunate to be one of the leading players in the sector, thanks to the infectious energy we add to it. We are the young and the restless, we move fast, experiment and build profitable scale. This keeps us apart from the competition. Also, we get the opportunity to collaborate with like minded organizations from other sectors and ensure that we create a win win situation.
Being in the home cleaning business across Mumbai, Delhi and Bangalore helps us with the expertise to clean offices, restaurants, breweries and commercial kitchens. Which allows us to have friends at delicious places, leading to wonderful, wonderful gifts (as you’d see below).

The Curry Brothers treated us with lunch


White Owl Brewery treated us with a beer tasting session

And we simply sit here, waiting for the right talent to join us 🙂 You know you have it in you!

We offer the right culture

A company culture is like home cleaning – you need to pay attention details, fundamentals ought to be strong and – simply put – you really need to care.
We mix the headiness of the youthful startup culture with old school business beliefs, and ensure that money is made on every order. If the company does not make profits, how will we take care of our teams? Staying grounded and taking aggressive growth decisions is a rare experience, which SILA and Mr. Homecare jointly offer. We believe that a company’s culture goes beyond office decor, parties and pool tables.
It goes right down into conversations we have on a regular basis with our colleagues, our mindset while dealing with our customers and our reactions to pressing issues. No matter how pretty the picture of the founding team looks, it is crucial to understand how do founders encourage growth amongst the management, how they work with teams to resolve business challenges. We have done a fairly good job in the last 6 years, and we only strive to do better.
We believe in people, and their innate desire to do good work.
Write in at careers@mrhomecare.in to join us 🙂