Monday 17 October 2016

Pest Control – Protection Against Dengue and Chikungunya


At Mr. Homecare, we offer herbal pest control services to homes and offices across Mumbai. Our sister company, Envocare, offers these services to bigger properties pan India. Employing pest control is the norm for homes and offices against common pests like cockroaches, ants, silverfish, bed bugs and termites. However, mosquitoes end up being a major nuisance and need to be tackled effectively as well.

The Dengue & Chikungunya Threat is Real

The country office for WHO India recently released a general awareness document on Dengue and Chikungunya. Sharing the details here, as we’re sure it would help:
  • Dengue is a viral disease. It can be caused by infection with any one of four closely related dengue viruses – DENV 1, DENV 2, DENV 3 or DENV 4. The Dengue viruses are transmitted to humans by the bite of an infected Aedes mosquito. Its distinct physical feature includes black and white stripes on its body and legs, and is also called ‘Tiger Mosquito’. It is peculiar in nature and prefers ‘biting’ you during the day. It lays eggs in clean & stagnant water. No, we do not recommend you going around dirtying water reserves to discourage this species.
  • Only the female Aedes mosquito bites, because she needs protein to develop her eggs. Her malnutrition leads her to infect us, which is sad. The mosquito becomes infected through us, after 7 days of biting. This mosquito stays infected for its lifetime and passes the virus to the eggs it lays. Peak Biting Time (no seriously, bless the soul who came up with these terms) is at dawn and dusk – two hours after sunrise and two hours before sunset. Mosquitoes are clearly pretty darn romantic.
  • Chikungunya is a viral illness spread by bite of infected mosquitoes and clinically resembles dengue fever. the name comes from the African language meaning “that which bends up” and aptly describes the stooped appearance of sufferers with joint pain from the disease. It spreads through the bite of female mosquitoes too!

How do you tackle this threat?

  • Prevention is always better than cure
  • Regular home cleaning and pest control sessions always help
  • Do away with all stagnant water pools, which is where mosquitoes breed
  • Cover body parts with clothing and mosquito repellents, in risky areas
  • Advise children on mosquito control and ensure their buy-in, in their safety lies our future

How does home cleaning help?

  • Mosquitoes thrive on humid and dusty areas
  • Unclean areas invite pests and give out a distinct odor – inviting mosquitoes
  • Home Cleaning sessions clean all dust & dirt from all surfaces
  • This results in considerable reduction of pests, allergens, respiratory illnesses and mosquitoes

Does pest control help control mosquitoes?

  • Yes yes! Envocare (a SILA company) offers mosquito control services for homes and offices
  • This non toxic mosquito control treatment results in elimination of these winged pests from your spaces
  • Mosquito Pest Control Services can be booked by calling on 9022070070 or by emailing us on customercare@mrhomecare.in 🙂
Thank you for the love and support. Stay safe, stay healthy!

Wednesday 12 October 2016

Now Subscribe to Office Cleaning



When we launched home cleaning services earlier this year, we did include deep cleaning of commercial spaces as an offering. In the industry, as a norm, you either have deep cleaning or have an old school facility management (housekeeping) service to take care of the property. Deep Cleaning is one time – a professional team arrives, cleans and leaves. In a Facility Management contract – we have stationed teams on the site offering end to end property solutions. Were we missing something?

They Asked For Smaller Cleanups

Throughout the run-up to the Diwali season and after that, many patrons inquired for smaller cleanups for their offices, and it’s something we were not equipped to provide, purely because we had not planned it that way. The need was quite interesting:
  • Small, professional teams required on a daily/alternate day basis
  • Scope of work was basic – floor, workstations, pantry, washrooms
  • The duration was the key – our patrons were asking for 2 hour cleanups

It was clear what they sought.

Outsourcing professional cleaning and keeping people for everything else. Since we were focused on deep cleaning sessions, developing this offering required taking time out and brainstorming a win-win solution. We realized that within half a decade of introducing professional cleaning to the market, patrons were now demanding these services on a daily basis for their workplace. This was revolutionary – broadly an alternative to an informal casual staff currently being hired and to the massive housekeeping contracts being doled out.


Office Cleaning is mini Housekeeping

We are supper happy to launch our Office Cleaning packages! A team of 2 trained professionals would clean your office within 2 hours, making it sparkling clean again. The process would be hassle free, non intrusive and prompt. Industrial grade and cleaning solutions would be used.
The good things:
  • Packages can be Customized – your preferences based on available options
  • Packages are Flexible – use a 5/day, 6/day or even a 7/day week package
  • Packages can be Designed – you can even have bi-weekly cleaning sessions

What does the cleaning include?

The short 2 hour cleaning involves a small team of 2-4 janitors (depending on your office size) and the scope work can be customized as per your preferences, based on the available options.
  • Floor – thorough dry & wet mopping to ensure no dirty footprints & spills
  • Workstations – clean desks promising a fresh work day to your team members
  • Cabins – right from the floor, to the desks and the corners checked for cobwebs
  • Pantry – cleaning the platform, shelves exteriors, the floor and the sink
  • Washrooms – probably the most crucial aspect of your office – made sparkling clean

Our Dearest Happy Patrons

There are already quite a few, and Abhishek Jagasia (Managing Partner, Stratum Consulting) being one of the first! This is what he had to say:
“I use Mr. Homecare’s cleaning services for my office. Excellent work quality with immense detailing while cleaning. Highly recommended.”
We would love to understand your requirements and help you out. Do write in. Thank you!

Very good cleanup. Awesome cleanup.

Being an integral part of a home cleaning company reminds us of our childhood – for when we used crayons to paint a pretty picture, the colors almost never stayed within the borders. However, we used to learn from every mess up. Turnaround stories inspire us, for that helps us keep faith that all mistakes can be rectified and we’d better learn from each. We have been blessed with patrons who are forgiving and supportive, who help us with critical feedback and give us a constructive earful when we mess up.

Communicating the Cleaning Prices

Mr. Homecare operates in Pune, offering home cleaning and office cleaning services across the city. The pricing structure is standard, and displayed on the website. However, thanks to a miscommunication during the site survey, our customer mistakenly assumed an incorrect quote. The quotation that was emailed to him was thus different than the one apparently communicated offline. His unhappiness was understandable, since there was a clear communication gap.

Delivering a Happy Cleaning Service

We apologized and explained what had gone wrong. The customer, being quite awesome and patient, agreed to give us an opportunity to deliver a cleaning service at his residence and boy our teams did not disappoint! We had been waiting with bated breath, and rejoiced once his feedback came in:
“Very good cleanup. Awesome cleanup.”
Thank you for your love and support – and for helping us learn the lessons we learn.

A Helpful Cleanup for Dhisha


Being in the home cleaning services industry is no cake walk – especially when you are present across geographies and in Pune which is, after all, Pune – our teams are on the field all day doing what they do best – keeping your homes and offices sparkling clean. Our communications teams are at work day in and day out – doing what they do best – understanding your requirements and working towards delivering a service that delights. The cleaning service that is being delivered is expected to be thorough, the teams are expected to be courteous and the supervisor is expected to be in control. And it makes our day when a dear patron feels that we were ‘helpful’.

Cleaning is Tricky

It is tricky because a lot depends on people and how teams are trained. Home cleaning involves us entering your space, cleaning every corner, touching some of your possessions (carefully and with due respect, of course) and delivering consistently. Since it is not a product which behaves in a predictable manner and can be multiplied but a well oiled machinery run by people – risks are higher and every delightful experience highlighted by a customer means the world to us!

This is a Pune Story

We served Dhisha Girglani last month, and while still recovering from the Diwali madness, were attempting to give our best to every home we cleaned. Our well designed website had come to her rescue and she chose us – the teams worked towards being punctual and being nice overall. Her feedback had us delighted and blushing pink! Apart from a full 10 on 10 on every score, she had this to share:
Very well mannered and helpful. Never said ‘no’ and never frowned. They are very positive and a hardworking team. I really appreciate their efficiency and efforts.
Thanks a lot! 🙂

Thank you, Dhisha!

We are honored to be of service. While we do have multiple happy patrons in Mumbai, Delhi and Bangalore – Pune is a fairly a new city for us and are keen to establish a sound presence which helps you. Thank you for your love and support.